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London Heathrow
LHR

Terminal 2

London, United Kingdom
Overview
Terminal 2
Terminal 3
Terminal 4
Terminal 5

Terminal Information

Heathrow Terminal 2

The award-winning Heathrow Terminal 2, also fondly referred to as ‘The Queen’s Terminal’, is a firm favourite with seasoned travellers departing on an international journey from London Heathrow Airport.

Heathrow Terminal 2 offers you a wide selection of world-class shopping opportunities including British favourites such as Harrods, Burberry, Mulberry and John Lewis, as well as international brands such as Gucci and Kate Spade to name only a few.

Dining is an effortless affair thanks to a wide selection of more than 11 restaurants offering Italian, French, Japanese and of course, British cuisine.

In addition to the above, Heathrow Terminal 2 offers a variety of conveniences to visitors, including children’s play areas, multi-faith prayer rooms and ample ATMs, currency exchange kiosks and information points to meet every need. The travel experience is truly effortless and entertaining when you depart from Heathrow Terminal 2.

We have three different options of Priority Pass plans depending on your frequency of travel:

STANDARD: For the occasional Traveller - £69/€89/$99
£24/€30/$35 member and guest visit fee

STANDARD PLUS: For the regular Traveller - £229/€289/$329
10 FREE visits for members, subsequent member and guest visit fee of £24/€30/$35

PRESTIGE: For the frequent Traveller - £419/€459/$469
All free member visits, £24/€30/$35 guest visit fee

Find out more about joining Priority Pass here.


About Our Lounges and Experiences At Heathrow Terminal 2

Big Smoke Taphouse & Kitchen is as renowned for their warm welcome as they are for providing excellent food that includes English pub classics alongside American-inspired dishes that are sure to satisfy any appetite. Their range of craft beers and small-batch spirits may even tempt you to partake in a pre-departure toast.

The air conditioned environment, clear views of flight information boards along with free Wi-Fi and television screens throughout, means that Big Smoke Taphouse & Kitchen provides the perfect spot for the whole family to sit back before their flight.

Priority Pass cardholders and registered guests visiting Heathrow Terminal 2 are entitled to receive £15 off their bill. This deduction represents a single lounge visit, and as such cannot be transferred, exchanged for cash or substituted.


Lounge Facilities

The Priority Pass lounge offers you a comfortable and convenient experience when departing on your international journey. Our facilities at Heathrow T2 continue to do so, with access to:
  • Free Wi-Fi
  • Interactive map of the terminal
  • Refreshments
  • Alcoholic beverages
  • Television
  • Up to date flight Information
  • Air conditioning
  • Disabled access

Please check the individual lounge pages for any exclusions at the bottom of each lounge description.


Location And Accessibility

The Priority Pass lounge has been specifically selected for easy and convenient accessibility for guests embarking on their journeys from Heathrow Terminal 2.

The Big Smoke Taphouse & Kitchen can be accessed once you pass through passport control at Heathrow Terminal 2, and take the elevator down one level. The restaurant is conveniently located on the left-hand side, with easy access to gates A20 and A21.

Priority Pass is ready to provide a warm welcome to our guests with disabilities, with accessibility and washroom facilities available to ensure a comfortable and convenient experience.


Coffee and snacks are available in the Arrivals area.

Stock up on groceries, buy health and beauty essentials, newspapers and local SIM cards at T2 Arrivals. Plus, you can get last-minute duty free in the Baggage Claim hall.

  • ATMs
  • Currency exchange
  • Information points

  • Accessible restrooms
  • Changing places
  • Induction loops (look for the sign showing the 'sympathetic ear' symbol)
  • Text payphones

Terminal tips

As a visitor to Heathrow Terminal 2, you can pre-order your food and beverages prior to arrival, from a wide selection of restaurants in the terminal. These meals can be enjoyed in the terminal or on-board your flight.

Heathrow Terminal 2 offers you the use of an interactive map to help navigate the terminal easily and efficiently.

Your every need when travelling has been considered at Heathrow Terminal 2, with facilities on offer such as toilets and showers, meeting rooms, multifaith prayer rooms. Ample trolleys, cash machines and even smoking rooms mean you can find what you need with ease.

FAQs About Heathrow Terminal 2 Lounge

1. What is included in lounge access?
The air conditioned environment, clear views of flight information boards along with free Wi-fi and television screens throughout, means that Big Smoke Taphouse & Kitchen provides the perfect spot for the whole family to sit back before their flight.
Priority Pass cardholders and registered guests visiting Heathrow Terminal 2, are entitled to receive £15 off their bill. This deduction represents a single lounge visit, and as such cannot be transferred, exchanged for cash or substituted.

2. Can I smoke in the lounge?
Airport regulations prevent smoking outside of designated smoking areas located conveniently across Heathrow Terminal 2. We invite our guests to avail these facilities.

3. Do the lounges at Heathrow Terminal 2 have flight information screens?
Flight information is easily viewable from Big Smoke Taphouse & Kitchen located in Heathrow Terminal 2.

4. Are the lounges at Heathrow Terminal 2 wheelchair accessible?
Our lounges located at Heathrow Terminal 2 are wheelchair accessible, offering comfortable and convenient access for our guests with disabilities.

5. Do the lounges at Heathrow Terminal 2 cater for vegetarians and vegans?
Big Smoke Taphouse & Kitchen located in Heathrow Terminal 2 offers a wide selection of delectable food and beverages, suitable for our vegetarian and vegan clients.

6. How can I find what I am looking for?
You can find more information by visiting our Help Hub at: https://memberhelp.prioritypass.com/en/support/home


We do our best to keep these guides as up-to-date as possible, but cannot guarantee that they fully reflect the current state of every airport, where changes can happen frequently and without notice. Please contact us with any feedback.

Contact us at info@prioritypass.com

Exclusivity Made Affordable

Regardless of the airline you fly or ticket you hold, membership means a warm welcome awaits.

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