Opening Hours

05:00 - 21:00 daily Note: Due to peak seasonal activity it is expected this lounge will see an increase in the number of guests. Therefore, access may be periodically restricted due to space constraints. Opening hours for 25DEC21: 08:00 - 17:30.

Location

London Heathrow, Terminal 5

Airside - after Passport Control and Immigration, the lounge is located to the left of Gate A18 in the Main Departure Terminal. Passengers departing from the Satellites will need to access the lounge before proceeding to the Satellite Gates.

Conditions

Maximum 3 hour stay - Access may be restricted due to space constraints - Children under 2 years are admitted free - All children must be accompanied by an adult - Alcoholic drinks are only available for passengers 18 years of age or older - Food & Beverages (including Champagne) from the Premium menu are subject to payment - Smart casual dress at all times (no football shirts allowed) - Washroom facilities available outside the lounge.

Additional Information

Please note standard buffet service has been suspended but the lounge will instead offer table service. Due to local restrictions, alcohol can only be served at this lounge with a substantial meal.

Facilities

Disabled Access
Disabled Access
Television
TV
No Smoking
No Smoking
Soft beverages
Refreshments
Air conditioning
Air Conditioning
Alcohol
Alcohol
Flight Information Monitor
Flight Information
DMC
Digital Card Accepted
Wi-Fi
Wi-Fi