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London Heathrow
LHR

Terminal 5

London, United Kingdom
Overview
Terminal 2
Terminal 3
Terminal 4
Terminal 5

Terminal Information

Heathrow Terminal 5

Heathrow Terminal 5 is a modern, glass-ensconced building that delivers space, style and a world-class travel experience, while proudly bearing the honour of being the UK’s largest free-standing building.

Heathrow Terminal 5 offers you a wealth of world-class shopping opportunities with an expansive dedicated duty-free area as well as over 55 stores to browse through. Before you depart for distant shores, make sure to stock up on British favourites from brands such as Fortnum & Mason, Aspinal of London, Thomas Pink and Smythson of Bond Street.

Dining options don’t get much better than what is on offer to tempt you at Heathrow Terminal 5. Ranging from celebrity chef Gordon Ramsay’s Plane Food restaurant, which boasts runway views and internationally acclaimed dining, to Huxley’s Restaurant and Bar and Caviar House & Prunier, along with firm favourites such as Wagamama. There is a dining option for every taste and occasion.

Be tempted by breathtaking art at the T5 Gallery, one of the few commercial fine art galleries located in an airport terminal, or indulge in an impromptu spa treatment at the BeRelaxed Spa.

Heathrow Terminal 5 offers further conveniences to visitors, including pharmacies, shoe shine stations, a children’s play area, multi-faith prayer rooms as well as ample ATMs, currency exchange kiosks and information points to meet every need.

We have three different options of Priority Pass plans depending on your frequency of travel:

STANDARD: For the occasional Traveller - £69/€89/$99
£24/€30/$35 member and guest visit fee

STANDARD PLUS: For the regular Traveller - £229/€289/$329
10 FREE visits for members, subsequent member and guest visit fee of £24/€30/$35

PRESTIGE: For the frequent Traveller - £419/€459/$469
All free member visits, £24/€30/$35 guest visit fee

Find out more about joining Priority Pass here.


About Our Lounges At Heathrow Terminal 5

As a guest of the Priority Pass lounge located at Heathrow Terminal 5 you will be welcomed to experience the comfort and convenience that has become synonymous with the Priority Pass brand.

The Club Aspire Lounge located in Heathrow Terminal 5 is a peaceful haven that greets you with expansive floor to ceiling windows providing jaw-dropping views of the runway while you consider the tempting range of food and beverages on offer from the comfort of the sumptuous seating available to you as a guest of the Club Aspire Lounge.
For our guests over the age of 18, you can enjoy complimentary alcoholic beverages from the bar along with unlimited wi-fi, digital reading materials and even showers (subject to availability and payment).

The Globe Pub & Kitchen combines delectable English and American style dining with a range of beverages such as craft beers and small-batch spirits, and perfectly brewed coffee.
Priority Pass cardholders and registered guests visiting The Globe Pub & Kitchen at Heathrow Terminal 5 are entitled to receive £15 off their bill. This deduction represents a single lounge visit, and as such cannot be transferred, exchanged for cash or substituted.

Enjoying the facilities of Priority Pass lounges at Heathrow Terminal 5 will ensure you start your onward journey feeling relaxed, refreshed and ready to enjoy your trip.


Lounge Facilities

The lounge facilities located at Heathrow Terminal 5 offer you:
  • Free Wi-Fi
  • Refreshments
  • Alcoholic beverages
  • Quiet zones
  • Digital reading materials
  • Up to date flight Information
  • Showers (subject to payment)

Please check the individual lounge pages for any exclusions at the bottom of each lounge description.


Location And Accessibility

The Priority Pass lounges at Heathrow Terminal 5 are designed to provide easy and convenient accessibility for our guests.

Club Aspire Lounge is open daily from 5am to 9pm. Hours may be subject to seasonal changes. Peak seasonal activity may result in an increased number of guests and access may be periodically restricted to maintain the highest quality experience for our guests.

The Globe Pub & Kitchen is located before you pass through the south security checks.

Priority Pass is ready to provide a warm welcome to our guests with disabilities, with accessibility and washroom facilities available to ensure a comfortable and convenient experience.


There are 3 outlets serving coffee, hot snacks, salad pots, juices and milkshakes in Arrivals.

Buy a local SIM, and pick up groceries, travel essentials and healthcare items for your onward journey. There is also a barber and last-minute duty free is available in the Baggage Claim hall.

  • ATMs
  • Currency exchange
  • Information points

  • Accessible restrooms
  • Induction loops (look for the sign showing the 'sympathetic ear' symbol)
  • Text payphones

Terminal tips

As a visitor to Heathrow Terminal 5, you can pre-order your food and beverages prior to arrival, from a wide selection of restaurants in the terminal. These meals can be enjoyed in the terminal or on-board your flight.

Heathrow Terminal 5 offers you use of an interactive map to help navigate the terminal easily and efficiently.

Your every need when travelling has been considered at Heathrow Terminal 5, with ample facilities on offer such as toilets and showers, meeting rooms, multifaith prayer rooms. Ample trolleys, cash machines and even smoking rooms mean you can find what you need with ease.

FAQs About Heathrow Terminal 5 Lounges

1. What is included in lounge access?
Guests to The Club Aspire Lounge in Heathrow Terminal 5 can enjoy the wide variety of complimentary food and beverages on offer, as well as supplement their experience with an alcoholic beverage from a premium menu which includes Champagne, Prosecco and Cocktails. A hot shower can be enjoyed but is subject to availability and payment.

The Globe Pub & Kitchen combines delectable English and American style dining with a range of beverages such as craft beers and small-batch spirits, and perfectly brewed coffee. Priority Pass cardholders and registered guests visiting The Globe Pub & Kitchen at Heathrow Terminal 5 are entitled to receive £15 off their bill. This deduction represents a single lounge visit, and as such cannot be transferred, exchanged for cash or substituted.

2. Who can use the lounges at Heathrow Terminal 5?
Priority Pass cardholders and registered guests visiting Heathrow Terminal 5 are welcome. Regardless of the class of ticket (economy/business/first), all business or leisure travellers can access our lounges through Priority Pass.

3. Is there a dress code for the lounges at Heathrow Terminal 5?
Guests in smart casual dress are welcome to enter a Priority Pass lounge.

4. Can I smoke in the lounge?
Airport regulations prevent smoking outside of designated smoking areas located conveniently across Heathrow Terminal 5. We invite our guests to avail these facilities.

5. How long can I stay in the lounge at Heathrow Terminal 5?
You can access Priority Pass Heathrow Terminal 5 Club Aspire up to three hours before departure.
The Globe Pub & Kitchen may exceed their seating capacity at certain times of day therefore access is at their sole discretion.

6. Do the lounges at Heathrow Terminal 5 make flight information announcements?
Flight information announcements are not made within the Priority Pass lounge facilities at Heathrow Terminal 5.
Flight information signs are visible from The Globe Pub & Kitchen, therefore guests are requested to monitor their boarding times while enjoying our facilities.

7. Are the lounges at Heathrow Terminal 5 wheelchair accessible?
Our lounges located at Heathrow Terminal 5 are wheelchair accessible, offering comfortable and convenient access for our guests with disabilities.

8. Do the lounges at Heathrow Terminal 5 cater for vegetarians and vegans?
Guests to our lounges located in Heathrow Terminal 5 can choose from a wide selection of vegetarian and vegan options.

9. Can children enter the lounges at Heathrow Terminal 5?
Priority Pass is proud to welcome children to our lounges at Heathrow Terminal 4. Children under the age of two are admitted free and guests will be asked to supervise children under 12 years of age.

10. How can I find what I am looking for?
You can find more information by visiting our Help Hub at: https://memberhelp.prioritypass.com/en/support/home


We do our best to keep these guides as up-to-date as possible, but cannot guarantee that they fully reflect the current state of every airport, where changes can happen frequently and without notice. Please contact us with any feedback.

Contact us at info@prioritypass.com

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