Terms and Conditions

  • Through the Priority Pass Select programme, enrolled Provident World+ Plus™ Cardholders will receive 12-month Priority Pass Select membership to access, with their accompanying guests, more than 1,600+ airport VIP lounges worldwide in more than 145 countries and 600 cities worldwide currently participating in the Priority Pass Select programme, regardless of their choice of airline, class of ticket or membership in an airline lounge programme.  Lounge visit fees apply.

  • You as the Cardholder agree that by using a Priority Pass Select membership card, you agree to and accept the Priority Pass Select Conditions of Use.  Please visit https://www.prioritypass.com/en/conditions-of-use for the current terms.  The Conditions of Use are subject to change and will prevail over any other terms and conditions provided to you in relation to your use of the PRIORITY PASS SELECT membership card, with the following additions or exceptions:

    • You must be an eligible Provident Visa Provident World+ Plus™ cardholder to participate. Eligibility for this offer is determined by Provident Credit Union.
      • Provided you meet the issuer-determined eligibility requirements, Provident Credit Union will enroll up to 1 (one) of the Provident World+ Plus™ account cardholders (including authorized users) as members in the Priority Pass Select programme, without charge of a membership fee. The owners of the Provident World+ Plus™ account will determine which 1 (one) cardholders will be enrolled as members in the Priority Pass Select programme. Member’s Provident World+ Plus™ credit card will be charged a lounge visit fee of $32 per person per visit for the member and each guest. Lounge benefits, services and facilities differ by location and may only be available at an additional charge.

    • A renewal notice will be sent by Priority Pass Select to your email address on file approximately 30 days before the expiration of your initial membership. Provided the Priority Pass Select membership benefit is still being offered by Provident Credit Union and the card under which you originally enrolled is still eligible, your membership will be automatically renewed for another year at no additional cost, unless you cancel your membership by calling Priority Pass Select at 855-241-9239 (toll-free in USA/Canada/Mexico) or 469-241-6807 (outside of North America). Once the renewal is processed, a new card with the updated expiration date will be mailed to the address we have for you on file.  If the Priority Pass Select benefit is no longer being offered by Provident Credit Union or the card under which you originally enrolled is no longer eligible for the benefit, your membership will not automatically be renewed, but you will be given the opportunity to renew with Priority Pass Select at the applicable retail rate on Priority Pass then current standard terms.

    • For access to a participating airport lounge, you must present your Priority Pass Select membership card or, if applicable, its corresponding Digital Membership Card, and a boarding pass or valid flight ticket (depending on the lounge) for the same day of travel. Note: Presentation of a Provident World+ Plus™ will not allow you to gain access into a lounge.

    • All participating lounges are owned and operated by third party organizations, and none of Priority Pass Select, Provident Credit Union or Visa are or will be liable for any loss to a Member or any accompanying guests, arising from the provision or non- provision of any of the benefits, services and facilities. Lounge benefits, services and facilities differ by location and some may only be available at an additional charge. Certain lounges may restrict access due to space constraints and may have limits on the number of guests who can enter with a Member.

    • Lost or stolen membership card:  You will be required to present a valid Priority Pass Select membership card to access participating lounges.  Please report the loss of your card to Priority Pass at 855-241-9239 (toll-free in USA/Canada/Mexico) or 469-241-6807 (outside of North America) who will send you a replacement card. A processing and handling fee may apply to reissue your Priority Pass Select membership card.

  • Priority Pass Select is an independent airport lounge access programme and is neither owned nor otherwise affiliated with Provident Credit Union or Visa. The Priority Pass Select membership benefit is subject to change and cancellation at any time. Membership in the Priority Pass Select programme is not transferable and is only valid up to the date of membership expiration and when the Priority Pass Select membership card has been signed by the Member.